The [office staff always] explains the case to me to let me know what I am going into. They don’t send me to a case that I am not aware of.
— Jean, caregiver
Everything was beneficial about [training]. I always learn something. They say thank you all the time when they talk to me. They recognize me. I like my clients and I like that they call every day about the virus and see if my clients are okay
— Devika, caregiver
They are very understanding, they work with me, and they are very flexible with my work schedule such as what I can and can’t do. They always tell me every day that they appreciate me.
— Monet, caregiver
The training is good, we receive training every month and I learn a lot. The most recent one was about dementia. [Communication with the office] is perfect, it is good. They make you understand what they are talking about and they talk to you.
– Tinu, caregiver
I like the in-service training because they reach out to me to make sure I am knowledgeable. The [office staff] are grateful. They have packages and make sure I have my stuff to work with like gloves and hand sanitizer. They reach out to me and say the office is always open to me. I have good communication with the staff. I get a note whether it’s verbal or on the phone and I am welcome to go to the office. They send me texts and I always get reminders. They remind me the day before I work
– Jean, caregiver
I would rate Assisting Hands higher if I could because they treat me as a friend, they are very nice. The office staff is like my sisters and my brothers, anytime I have a problem I just call them and they help me
